Terms and Conditions

Last Updated On: October 1st 2025

1. Introduction
Welcome to Velumon. These Terms of Service govern your access to and use of the velumon.store website and any products you purchase. By accessing our site and making a purchase, you agree to be bound by these terms.

2. Products

We strive to display our products as accurately as possible, but we cannot guarantee that your screen's display of any color, texture, or detail will be perfectly accurate.

All products are subject to availability. We reserve the right to discontinue any product or cancel an order if an item is unavailable.

3. Orders and Payment

When you place an order, you are making an offer to purchase a product. We reserve the right to accept or decline your order for any reason (e.g., product availability, suspected fraud, or error in pricing).

Your order is only confirmed once you receive a shipping confirmation email. 

We accept payments through PayPal and major credit/debit cards like Visa. By providing your payment information, you agree to the terms of these third-party payment processors.

4. Shipping and Delivery

Shipping times are estimates and are not guaranteed. We are not liable for delays caused by shipping carriers or unforeseen circumstances.

You are responsible for providing a complete and correct shipping address. We are not responsible for orders lost or delayed due to an incorrect address.

5. Returns and Refunds

We want you to be happy with your purchase. If you are not satisfied, you may request a return within 14 days of delivery. To be eligible, items must be unused, in their original packaging, and in the same condition you received them.

To start a return, please contact us at velumon.store@gmail.com. Once your return is received and inspected, we will process a refund to your original payment method. The customer is responsible for return shipping costs.

6. Intellectual Property
All content on this site (logos, text, images, etc.) is the property of Velumon and is protected by copyright laws. You may not use our content without our express written permission.

7. User Responsibilities
You agree not to use the site for any unlawful purpose or to submit false or misleading information when making a purchase.

8. Limitation of Liability
Velumon shall not be held liable for any indirect, incidental, or consequential damages arising out of your use of the site or our products. Our total liability to you for any claim is limited to the amount you paid for the product(s) in question.

9. Changes to Terms
We may update these Terms of Service at any time. The updated version will be posted on this page with a new "Last Updated" date.

10. Contact Us
If you have any questions about these Terms, please contact us at: velumon.store@gmail.com